Terms & Conditions

Payment:

We accept payment through Paypal's secure online payments system. You do not need a Paypal account to make a payment. Paypal accepts Mastercard, Eurocard, Visa, Delta, Electron, Discover, American Express and Maestro.

Prices:

Product prices are as shown and exclude delivery charges unless otherwise stated. We reserve the right to amend prices at any time, either increases or reductions in price. 

Product Information:

We try to ensure that product information and colours are accurate. Due to the nature of photography, product colours may appear slightly different to the pictures on this website. 

The fact that our products are hand made and hand embroidered and are made by different craftsmen and women, means that slight variations in size and colour may occur. We see this as positive feature of our products that contributes towards them being unique and exclusive to us.

Availability:

All items are subject to availability. We endeavour to keep the stock levels up to date on the website, but if an item that you have ordered is out of stock we will notify you as soon as possible by email.

Returns Policy:

We hope you will be delighted with your purchase, but if for some reason you are not satisfied, we will be happy to provide a refund or exchange, provided you return the product to us within 28 working days of your purchase. The product must be returned to us unused and in saleable condition. If you would like to return your purchase please contact us to let us know you are returning your purchase.

Privacy Policy:

We understand that your privacy is important. If you have ordered from us or have asked to be included in our database, we will keep a record of your personal details, and will only use this information for monitoring orders, and to keep you up to date by email with new products and special offers, when appropriate. 

 

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